SMBworks, LLC (hereafter, “SMBworks”) neither sends nor condones sending spam.
SMBworks also applies this Policy to acting on behalf of clients, in both list management and campaign distribution. We believe it is in clients’ best interest to observe best practices with respect to email marketing, and that sender reputation is crucial to all parties involved in sending.
Effective date: May 5, 2021
SMBworks relies on leading email campaign service providers to execute email campaigns. The relationship with these providers is more than a matter of convenience. Opt-in and opt-out list management is critical to campaign effectiveness, as is the offer or information contained in a message for a given campaign. The service providers maintain their own respective policies on spam, as noted in their terms of use, which are typically (perhaps necessarily) harsh toward violators. Our own policy is to require “double opt-in” confirmation for all new list subscribers. While double opt-in adds a step to mailing list sign-up, it gives the list owner record that
If you have questions or concerns about our spam policy, please call or use our Contact form to share them with us. Your note may help us edit and improve our assertions in this policy. If you suspect that you have received spam from SMBworks, please give us the benefit of the doubt. Use our Contact form to report the alleged spam so we may investigate. Any time you contact us about suspected spam, please give a valid email address or telephone number so we may contact you for follow-up and resolution.
Finally, here are some simple do-it-yourself steps you can take to reduce the amount of spam you receive:
To learn more about identifying and preventing spam, as well as general online safety, visit the Federal Trade Commission’s “OnGuard Online” consumer education website at the following address:
www.onguardonline.gov
If you have questions regarding this Policy, please call +1 (262) 842-5280 or write to